Additional information regarding your visit, what to bring with you and what you can expect:
Please bring in a list of your current medications including frequency and dose of each medication taken daily. If you have any questions, please call ahead of time and we’ll be glad to answer them. Thank you for allowing us to be your care providers, we greatly appreciate your choosing Rock Valley Physical Therapy. We look forward to working with you.
Frequently Asked Questions.
- Where do I fill out my paperwork?
If you visit patient forms on our website, you can complete and submit all paperwork prior to your first appointment.
- What do I do if I need to cancel or move an appointment?
To be respectful of patients waiting for appointments, we ask that you give us 24-hour notice if you are unable to attend a scheduled appointment so the appointment time can be made available to another patient. However, we understand this isn’t always an option, as unexpected life events do happen.
- Will I see the same physical therapist at every appointment?
Yes, we do our best to keep you with the same PT throughout treatment. There are rare occasions where you will see another PT – such as if your PT happens to get sick or take an unexpected leave – but we will be sure to communicate that to you ahead of time.
- Are there private treatment rooms?
Yes, all of our locations have private treatment rooms available.
- What do I need to bring to my first appointment?
Plan to arrive about 10-15 minutes early with your completed paperwork. Your paperwork can be downloaded from our Patients Forms. You should also bring your insurance information (i.e., insurance card, workman’s compensation claim information, or auto insurance) and your driver’s license or valid ID. Recent, related test results, such as MRI or X-Ray reports, may be helpful and can be brought to your first appointment.
- Do I need to see my doctor before going to physical therapy?
No, you may refer yourself directly for physical therapy in Iowa, Illinois and Nebraska.